Refunds &
cancellation.

This policy explains how subscriptions to Eunimart Tech AI Private Limited are billed, how to cancel, and when a refund is available. It applies to every paid plan bought through this website.

1. What you are buying

Paid plans are subscriptions to a digital service. Each billing period gives you an allowance of image and video generations, delivered immediately in your account. There is no physical product and nothing is shipped.

2. Free plan

The free plan costs nothing and needs no card. There is nothing to cancel and nothing to refund. You can stop using it at any time, or ask us to delete your account.

3. Cancelling a subscription

• You can cancel at any time from your account settings, or by emailing Support@eunimart.in.
• Cancelling stops the next renewal. It does not end the period you have already paid for.
• You keep full access until the end of the current billing period, and anything you generated before then stays yours.
• We do not charge a cancellation fee.

4. When we refund

We will refund you in full if:

• You were charged after cancelling. Tell us and we will return it.
• You were charged twice for the same period, or charged in error.
• The service was unavailable for a sustained period during your billing cycle and you could not generate.
• You bought a paid plan and have not generated anything on it. Ask within 7 days of the charge and we will refund it in full.

5. When we usually cannot refund

Because generations are delivered instantly and consume compute the moment you run them, we generally cannot refund:

• Allowance you have already used in the current period.
• A renewal you forgot to cancel, where the period has been used. We will always cancel the next one.
• Dissatisfaction with a particular result. Generative models are probabilistic — the same prompt gives different output each time. If results are consistently unusable, write to us before your allowance is spent and we will help with the prompt or refund what remains.

These are our normal rules, not a bar on your statutory rights. If something has genuinely gone wrong, tell us and we will look at it properly.

6. How to ask for a refund

Email Support@eunimart.in from the address on the account, with the date and amount of the charge and a line about what happened. We reply within one business day.

7. How refunds are paid

Approved refunds go back to the original payment method. Once we issue it, the money usually reaches you within 5–10 business days, depending on your bank or card provider. We do not refund to a different account.

8. Price and plan changes

If we change the price of a plan you are on, we will tell you before it takes effect and you can cancel before the new price is charged.

9. Contact

Eunimart Tech AI Private Limited
2647 Anant Vihar, Aarey Piramal Cross Road
Goregaon West, Mumbai, Maharashtra 400104
Support@eunimart.in